Sony's SoundConnect is a mobile application designed to manage firmware updates for Sony audio products. This project focused on creating a seamless and intuitive user experience for updating firmware on Sony's wireless headphones, speakers, and other audio devices.
The primary design challenge was to make the technical process of firmware updates accessible and stress-free for users with varying levels of technical expertise, while maintaining Sony's premium brand identity.
The firmware update workflow was designed to provide clear guidance through what can often be a complex technical process. The sequence includes notification, preparation, uploading, and confirmation stages, ensuring users feel confident at each step.